Communication
I love to talk — and more importantly, to listen. From suppliers to difficult in-store situations, I calm people down and find solutions without conflict.
Hi, I'm Shishir Chandra Poudel
Business Analyst · Product Manager · Operations Leader
I love to talk, listen, and turn business problems into clear plans. Five years running five retail stores — from sales and product mix to marketing, positioning, and growth.
About Me
I'm a natural communicator based in Melbourne, with roots in Nepal. I listen first, ask the right questions, and help people see what's working, what isn't, and what to do next — whether that's a business idea, a product decision, or a tense situation in a store.
For five years I was Store Manager at City Mart Flinders Pty Ltd, looking after five locations — convenience stores, a bottle shop, and a restaurant. I handled everything from front counter to back office: sales, inventory, suppliers, marketing, and site selection. I grew one store's weekly revenue from ~$15K to ~$30K by reading customer traffic, location, holidays, and trends — then putting the right products on the shelves.
Right now I'm building a student–MARA agent platform, TechMate Care, and a digital loyalty app — meeting agents, lawyers, investors, and small business owners across retail and hospitality to shape each product.
I'm a jack of all trades who goes deep: brainstorm ideas with friends and family, map risks and mitigations, research thoroughly, and observe how any business flows end to end. I'm targeting Business Analyst and Product Manager roles where communication, analysis, and practical thinking matter.
Originally from Nepal · building my career in Melbourne, Australia.
What I Bring
Business analysis
I observe how a business works in every direction — flow, systems, bottlenecks — and translate that into better products, inventory, and decisions.
App & platform development
Hands-on builder — TechMate Care, student–MARA agent platform, digital loyalty app, and client-facing web & mobile products at Dingo IT Solutions.
Stakeholder engagement
Leading meetings with MARA agents, Nepali-speaking lawyers, investors, and retail & hospitality owners — validating products and pitching the student platform, loyalty app, and TechMate Care.
My Journey
From engineering in Kathmandu to retail leadership and product building in Melbourne — one road, many turns.
2017
People's Officer
Led a team of 7, improved collaboration by 20%, and learned how people and processes drive results — alongside my engineering degree.
Leadership start2018
B.E. Computer Engineering
Engineering foundation — problem-solving, systems thinking, and understanding how technology serves real business needs.
Where the road began2019
Junior Web Developer
Promoted within a month; delivered 8 client web projects — translating business requirements into digital products people actually use.
Web development2021
Networking
Built foundation in networks, infrastructure, and how modern businesses stay connected — bridging my move to Melbourne.
Melbourne chapter2026
Store Manager
Managed five retail sites — grew weekly revenue from ~$15K to ~$30K; replaced EFTPOS/POS systems, installed CCTV & alarms, and configured cloud hardware across all stores.
Business operations+
Business Analyst · IT Mentor · App Developer
Disability client support at Dingo IT; built TechMate Care, digital loyalty app, and student–MARA agent platform — lots of time in meetings with small businesses, lawyers, and investors.
Parallel path→
Student–MARA Agent Platform
Connecting students to MARA-registered migration agents online — compare agents, consult remotely. Integrating Nepali-speaking lawyers; meetings with stakeholders and investors.
Current destinationWork & Ventures
Student–MARA Agent Platform
App connecting international students to MARA-registered migration agents — compare agents, consult online. Integrating Nepali-speaking lawyers; meetings with agents, stakeholders, and investors.
Digital Loyalty Platform
Digital loyalty cards in one app, store navigation, print-ready templates, push campaigns & notifications, and built-in digital marketing for cafes, salons, stores & restaurants.
Build Engineering
Business website for a Pokhara engineering firm — services, valuation requests, partners, and mobile-ready client access.
buildengineering.com.np →Dingo IT Solutions
Business analysis, IT mentoring, and app development for a Melbourne IT provider — plus corporate web presence for retail and disability-sector clients.
dingoitsolutions.com.au →TechMate Care
App connecting people with disability and general users to IT support technicians — in-home and remote help, built from real Dingo IT client work.
Lost & Found — Reward Platform
Community platform that rewards people for returning lost items — turning honesty into a visible, trusted habit.
Global Exam Prep LMS
Learning platform for students worldwide to prepare for exams with structured content — built for scale, not one local syllabus.
Let's Collaborate
Have a business idea, product challenge, or want honest feedback? I'd love to talk it through.